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Operate your business from SMS & WhatsApp

Mercuri keeps high-intent conversations alive so bookings and sales don't leak.

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Trusted by 3,000+ businesses using WhatsApp & SMS daily

9:41

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Zenith Fitness

Customer • 2:16 PM

Mercuri AI Agent

2:30 PM chevron_right

4:00 PM chevron_right

Sent instantly • 2:16 PM

Customer • 2:16 PM

Mercuri AI Agent

Sent instantly • 2:16 PM

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Rescheduled successfully

AI handled entire process

AUTO

How it works

Three steps to AI-powered messaging

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1. Connect

Connect your WhatsApp Business API or Twilio SMS number in just one click. No technical skills required.

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2. Train

Upload your business docs, FAQ sheets, or just paste your website URL. Mercuri learns everything about your business.

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3. Go Live

Deploy your AI Agent instantly. It starts handling conversations, booking appointments, and qualifying leads 24/7.

Training Dashboard

Where your AI learns to handle customers

Control how your AI talks, what it knows, and how it handles bookings, questions, and complex requests — from one simple interface.

mercuri.ai/ai-assistants/create

Balance: $330.86 Pro 🔔

AI Assistants › Create

Create New Agent

Follow the steps below to set up your AI agent

What's your agent's name?

Give your agent a descriptive name that reflects its purpose

Use case

Choose the tools and capabilities your agent should have access to

Bookings Support

Help customers manage their bookings and appointments

Order Tracking

Assist customers in tracking their order status and delivery

Product Enquiry

Answer questions about products, features, and availability

inbox Team Inbox

14 Unassigned 82 Handled by AI

Alex Johnson (WhatsApp) 2:45 PM

"I have a specific question about your corporate plan discounts..."

Handed to Human

Sarah Miller (SMS) 2:30 PM

Handled by AI Agent: Appointment Confirmed.

tips_and_updates Pro-tip

When conversations get complex, the AI flags them and smoothly hands control to your team in the shared inbox.

Human-Smart, Machine-Fast

AI when you want it, human when you need it.

Mercuri isn't a black box. It seamlessly transitions conversations to your support team when things get complicated, ensuring your customers always get the best experience.

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Smart Handoff

Auto-detects sentiment and complexity to alert human agents.
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Collaborative Inbox

Shared space for your team to oversee all AI conversations.

Ready to automate your customer experience?

Join 3,000+ businesses using Mercuri to protect bookings without adding staff.

Get started for free Book a demo

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