Streamline all your customer interactions into one centralized platform. Whether it’s SMS, WhatsApp, or live chat messages, view and manage them all from a single interface.

• Keep all customer communications in one place to avoid switching between apps and reduce the chance of missed messages.

• Organize conversations with custom tags and categories for efficient management and retrieval.

Empower your team to work together more effectively. With features like shared views, real-time updates, and delegated tasks, everyone stays on the same page.

• Shared Conversations: Allow multiple team members to view and manage the same conversation simultaneously.

• Notes and Assignments: Attach notes to conversations and assign tasks to specific team members to ensure clear communication and responsibility.

Respond to customer inquiries faster and more accurately. Automated workflows and quick reply templates ensure that your responses are not only prompt but also personalized.

• Automated Workflows: Set up triggers for common inquiries that automatically provide standard responses or escalate issues when necessary.

• Customizable Quick Replies: Use templates to provide consistent answers to frequently asked questions, ensuring accuracy and saving time.

Enhance your productivity by integrating with tools like Shopify, Wix, Gorgias, and Microsoft Teams. Automate routine tasks and sync data across platforms to create a seamless workflow.

• Platform Integrations: Connect directly with your eCommerce platforms, CRM, and other business tools to streamline operations.

• Automation Rules: Create custom rules that help automate repetitive tasks, such as tagging conversations by topic or customer type, and routing them to the appropriate team member.