Features To Scale Your Business
Personalized Messaging
Deliver tailored messages directly to your customer's preferred device with advanced segmentation and customization tools.
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Segmentation: Target specific customer groups based on behavior, purchase history, and demographics to increase relevance and engagement.
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Customization: Utilize dynamic fields to personalize messages with names, recent purchases, or custom offers.
Automated Campaigns
Set up automated messaging sequences for engagements such as welcome series, birthday offers, and cart abandonment strategies.
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Trigger-based Automation: Send messages triggered by specific customer actions or milestones.
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Scheduled Messaging: Plan and execute campaigns to go out at optimal times without manual intervention.
Rich Media Support
Enhance your messages with images, videos, and interactive elements to stand out in your customer’s inbox.
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Engaging Formats: Include media that captures attention and conveys your message more effectively.
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Interactive Elements: Use buttons and quick replies to encourage customer interaction directly from their messaging app.
Comprehensive Reporting
Track the performance of your campaigns with real-time analytics and detailed reporting.
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Delivery and Read Receipts: Monitor how many messages were successfully delivered and read.
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Engagement Metrics: Analyze click-through rates, responses, and conversion data to refine your campaigns.
Integrations
Seamlessly integrate with your existing CRM and e-commerce platforms to sync customer data and manage campaigns directly from your dashboard.
Shopify
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Wix
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Microsoft Teams
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Gorgias
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What our clients say
I've been partnering with Mercuri for over three years. They've significantly enhanced our customer communications by implementing WhatsApp notifications and have automated 90% of our customer service tickets, greatly improving our efficiency and response times.
Ruchi Jain
CEO , Taru Naturals
Mercuri has been a crucial partner in Teenbaan's growth journey. Their exceptional support and rapid product implementation have greatly contributed to our scaling efforts. Specifically, their development of features like the Shared Inbox with AI has been instrumental in helping us manage increasing ticket volumes and enhance our customer support as we scaled.
Balaji
CEO , Teenbaan
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Connect and Convert with
SMS and WhatsApp Campaigns
Drive meaningful conversations and boost your sales with personalized messaging.
